b'POLICIES AND PROCEDURESYou may mail your signed registration form with payment to: Portland Recreation Office, 212 Canco Road, Portland, Maine 04103 or fax to (207) 808-5400. mail-in registrations with payment may be sent at any time on or after the posted registration date. reg-istrations cannot be processed at schools or community centers unless otherwise specified. Registrations cannot be processed if incomplete or without payment. Registrations received after specified deadline are subject to late fees. There is a $25.00 charge for returned checks, or any bank transaction with insufficient funds which incurs a cost to the Department.An individual must meet age requirements of the program by the start date of the program. walk-in registrations are welcomeat our 212 Canco Rd. office in Suite A. You may also register online for many of our aquatic, ice skating and recreation programs by visiting portlandrec.com. Registrations are processed on a first-come, first-served PAID basis. Please be sure to fill out the registration form completely, including all children participating in programs and the reLeAse of wAiver agreements. only credit card registra-tions may be done via fax, to 808-5400.register early as programs have a minimum and maximum enrollment requirement. if the minimum requirement is not reached after the registration deadline, the program will be cancelled and you will be notified. If we are required to cancel a class or pro-gram, either a program credit or full refund will be granted. individual programs may be cancelled or postponed due to unfavorable weather conditions. we reserve the right to postpone, reschedule or cancel programs, change locations, substitute staff or make other changes as necessary. childcare is not provided during adult programs. for program cancellations, please call our recreation Information/Cancellation Hotline 756-8130.Portland residents have first priority in all classes and activities up to three weeks before the start of the program. Proof of residency is required when registering for programs. residency priority means that the individual resides in Portland, maine. those individuals owning property in Portland and not living here do not qualify for residency status when registering for programs. we require an ad-ditional non-resident fee for programs, unless otherwise specified.the city of Portland provides a fee waiver program. Limited fee waivers are available for Portland residents who have applied and qualified for the fee waiver program. All requests will be held in confidence and are considered on a household and yearly income basis. Proof of residency is required when applying for fee waivers. Fee waivers are granted on a first come, first served basis, per program. When a program has filled, we maintain waiting lists in the event that a space opens. There is no fee to be added to our waiting list. if a space does become available, fees would be collected at that time. fee waivers only apply to youth programs run by the recreation department.A full refund will be given for withdrawal from a program two weeks prior to the start date. A 90% refund will be given for withdrawal from a program one week prior to the start date. A 75% refund will be made for withdrawal from a program after the first week or class, but prior to the second week or class. no refunds will be given after the second week or class of a program start date unless accompanied by a written medical note.PARTICIPATION OF INDIVIDUALS WITH DISABILITIESthe city of Portland Parks, recreation & facilities department (the department) is committed to providing interested participants equal opportunities in and access to its recreation programs. the department, as part of its mission, provides inclusive programming in an open and welcoming atmosphere. Qualified individuals with a physical or mental disability are encouraged to request reason-able accommodations to allow them to participate in public programs and services provided by the department. the department will make reasonable accommodations for qualified individuals with a disability, so long as the accommodation does not funda-mentally alter the nature of the program, pose a direct threat to others, or otherwise impose an undue burden on the City. Qualified individuals with a disability seeking an accommodation in order to participate in department programs will be asked to complete a questionnaire in order to determine appropriate accommodations. contact rose cronin at 207-874-8874 or rc@portlandmaine.gov for more information.NON-DISCRIMINATION POLICYPortland recreation provides its services, programs and activities to all children and families without regard to race or color, sex, phys-ical or mental disability, religion, ancestry or national origin. children with special needs as a result of physical or mental disability will be reasonably accommodated, as long as such accommodation does not fundamentally alter the nature of the service, program or activity or result in an undue burden.P o r t l a n d r e c . c o m41'